Urgent Care

If you are experiencing chest pain, severe shortness of breath or symptoms of a stroke, please call 911 or go to the nearest Emergency Room rather than Urgent Care.


Reserve Your Spot in our Virtual Queue, Walk-Ins Accepted if Schedule Allows

Masks required if you are experiencing a fever or respiratory symptomsWhile walk-ins are welcome, we are currently experiencing increased wait times and we are unable to guarantee that you will be able to be seen. If we can accommodate you as a walk-in, please know that you may experience a longer wait time. For your convenience, we recommend using our online check-in to reserve an estimated time spot in our virtual queue.  With online check-in, you can reserve your estimated time spot in the virtual queue and wait in the comfort of your own home.  Plus, you’ll receive text message updates and reminders about your upcoming urgent care visit once you are checked-in.

The on-line check-in button above is not to be used for employer physicals, screenings or testing.
Please contact Employer Services directly to schedule an appointment at 315.798.1758.


If you were referred to Urgent Care by a physician’s office, please reserve your spot in the virtual queue by using our online check-in system.
Doing so will ensure that we can see you as soon as possible.  You will most likely have to wait longer if you do not reserve your spot online.

Urgent Care Physician caring for patient with injured leg

Hours of Operation:

Urgent Care Hours:

Monday through Friday
7:30 am-8:00 pm 

9:00 am-6:00 pm 

Hours Vary Please Call Ahead
(315) 798-1400

Slocum-Dickson’s Urgent Care

Where a physician is always onsite!

Delivering prompt, personalized medical care with a single-problem focus for individuals over 2 years of age for minor (non life-threatening) health problems such as sprains, broken bones, cuts, backaches, job-related injuries, and common illnesses.

We maintain a full professional staff throughout our extended schedule supported by Slocum-Dickson’s full complement of diagnostic and treatment resources available on-site, including lab, x-ray, and physical therapy.

Urgent Care is located at the rear entrance of Slocum-Dickson’s Burrstone Road campus in New Hartford. Our skilled Physicians, Nurse Practitioners, or Physician Assistants will offer you the expert, personal care you need. We accept online check-in patients and walk-in patients if the schedule allows. It’s highly recommended to use online check-in to reserve an estimated time spot in our virtual queue when you need to visit Urgent Care. Text messages will be sent to notify you of your place in line before your estimated scheduled visit, and text messages will inform you when you should arrive, thus allowing you to wait comfortably at home, and decreasing your time in the waiting room.

The Urgent Care hours are the same as the hours of the Laboratory and similar to Radiology.  CT Scans are available until 6 pm and Ultrasounds are available until 4:30 pm Monday – Friday. CT Scans and Ultrasounds are not available on weekends. Please note, CT Scans have an insurance authorization requirement and are pending insurance approval.

Routine Physicals by appointment only, call Employer services (315) 798-1758.

We’re happy to conduct physicals for summer camp, sports, college entrance, pre-employment, DOT, life insurance, and other routine matters.

Online Check-in Steps: Check-in, Wait at Home, and Come In.

Graphic Showing the Urgent Care Check-in Steps

Once you check-in online, you will receive text messages regarding your estimated time spot, any changes, and when you should arrive.

COVID-19 is still a healthcare issue, no longer a Pandemic. Symptomatic individuals who have various signs of COVID-19 (e.g., shortness of breath, difficulty breathing, fever, cough, sore throat, headache, muscle pain, etc.) will be tested for COVID-19 and a viral respiratory panel while in Urgent Care. If you test positive at home for COVID-19 please contact your family doctor for further treatment and or evaluation. Patients who have a negative rapid test will then have a second test called a PCR done in our laboratory using the same swabs to confirm the negative COVID-19 results.

We remain committed to keeping our well patients safe! All patients with symptoms suspicious for COVID-19 will be escorted directly to exam rooms and will not sit in the waiting room. Special cleaning, air purification, and decontamination time for rooms between patients will decrease risks as much as possible.

If your have signs or symptoms of COVID-19, please call your primary care physician’s office for further information and instructions.

Treatments & Services

We are able to meet the needs and requirements of your company for:

  • Executive Physicals
  • Pre-Employment Physicals
  • Company Physicals
  • Department of Transportation / I.C.C.

We also provide the following services:

  • EKG
Please wear a mask if experiencing a fever or respiratory symptoms.